top of page

TERMS & CONDITIONS

The term “The Studuo” or “thestuduo.com” or “us” or “we” refer to the owner of the website who is “Five Dots Trading LLC” a company located in Dubai, United Arab Emirates- P.O. Box 38178. The term “you” refers to the user or viewer of this website. If you need to contact us, please email us at info@thestuduo.com, or call us at: +971-43966641.
By using this site, you agree to the following terms of use. If you do not agree to these terms, you may not use this Site. The Studuo reserves the right, at any time, to modify, alter, or update these Terms of Use. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.


The following terms and conditions apply to all transactions that take place on this website. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.


Conditions of Sale & Return Policy:

  • We reserve the right to change any service, product prices, product specifications and availability at any time. All prices and descriptions supersede all previous publications. All sizes are approximate.

  • We cannot guarantee that colors of the product shown on our website are accurate as colors from monitor to monitor might vary.

  • We reserve the right to revise any stated offer and to correct any errors or omissions throughout the website at any time even after an order has been placed.

  • Production period is approximate. Production might be within or after the delivery period mentioned. The Studuo shall not be liable for any delays or errors by the original manufacturer or delays due to increased security procedure at customs or ports.

  • All orders placed will be processed by Five Dots Trading LLC. All quotations, Tax Invoices and Receipts will be issued by Five Dots Trading LLC.

  • If you place an order of any of the “available in stock” items and that particular item gets temporarily out of stock, you will be given the choice to either wait until the item becomes available or to get a refund. The refund will be made two weeks after receiving the order using the same payment method used when placing the order.

 

Payment Options
All payments are to be done to the favor of "Five Dots Trading LLC".

  • Payments accepted are by means of Current Dated Cheques, Cash or Wire transfer to our Bank account.

  • For customers located outside the UAE, only Wire transfer shall be accepted.

  • All transactions are processed in € (EURO) value is converted based on the day’s exchange rate. Fluctuations in the exchange rate between processing and posting can and will occur and can be up to 2% (either more or less). Overages due to this fluctuation will not be credited.
     

Warranty
All The Studuo products come with a limited warranty period. The period might vary from manufacturer to manufacturer. The warranty certificate will be available within the product’s packaging.
Warranty will not cover damaged items due to improper installation or as a result of misuse.
Warranty will not cover any damage that is caused by using our product under abnormal conditions.
 

Disclaimer
By purchasing and installing our products, you agree that The Studuo, Five Dots Trading LLC, its employees and affiliates cannot be held responsible for any accidents, liabilities, misuse of products or damage caused. Our products must be used with care and precaution.
 

Copyright
All Website design, text, graphics, and the selection and arrangement thereof are Copyright by Five Dots Trading LLC. All rights reserved, or in the case of product material, all designs and graphics are copyrighted by the original manufacturer and Designer. Permission is granted to copy electronically and to print in hard copy portions of this Web site for the sole purpose of using this website as an information resource (or of ordering goods or services and using this site as a shopping resource). Any other use of materials on this website including reproduction for purposes other than noted above, modification, distribution, or reproduction-without the prior written permission of Five Dots Trading LLC is strictly prohibited.
If you believe that your copyright in any material has been infringed on The Studuo website, please send us an email to info@thestuduo.com and our personnel shall contact you for more detail.
 

Age of Users
The Studuo Online Store website is intended to be used by individuals 18 years of age or older only.

bottom of page